Nantucket Island Deluxe Concierge and Errand Extravaganza

Are you acquainted with concierge services? Perhaps you are familiar with them in the context of hotels, but have you explored the extensive range and diverse needs that a concierge service can cater to? Are you aware of the exceptional concierge services offered on Nantucket Island and the extensive benefits they provide?

Concierge services come in a lot of varieties, forms and packages. In recent years on Nantucket, customized delivery services like ACK Eats for various island restaurant establishments and task-driven services such as Help me Rhonda Concierge have emerged. The pandemic has brought about shifts in our needs and priorities, prompting us to focus our time and energy differently. Rhonda’s company offers various services like grocery delivery and running errands. Benjamin Goldberg, the Founder of The Enjoy Company, has built long-lasting relationships with clients as a concierge and estate manager for 25 years. Additionally, new companies like Nantucket Magic and Pampr have entered the scene, catering to the evolving demands for concierge services.

###### Photo Credit: Nantucket Magic

Recommending and making reservations at restaurants and hotels is another common reason for seeking a concierge service. There used to be a service called Stand in Sam back in 2017 https://www.standinsam.com/ in Nantucket, where a young boy created this idea to stand in line to wait for reservations for folks that wanted to save on time. Concierge services have evolved and diversified due to globalization and technological advancements. Medicine Concierge is lesser known and could be utilized during medical emergencies or crises, a medicine concierge acts as a personal assistant, efficiently managing hospital admissions, doctor appointments, billing, and insurance claims. They typically operate on a flat or annual fee business model.Medical concierge: A medical concierge assists individuals during medical situations, managing hospital admissions, doctor appointments, and handling insurance claims. They ensure a smooth experience and provide support during medical crises.

###### Photo Credit: Pampr, stocking a fridge

In exploring the different categories of personalized services and what they offer, concierge services can vary based on specific industries or needs. Some common categories include travel, hotel, medicine, lifestyle and shopping. These various types of concierge services cater to different needs and aim to provide personalized assistance in specific areas of life, ensuring convenience and exceptional service to their clients.

###### Photo Credit: Pampr, Brady Wilson, Founder & CEO of Pampr uses the honorary scissors for cutting at a Nantucket Chamber Ribbon Cutting ceremony at Current Vintage

Although many of these services might be obvious, it is not necessarily obvious when coming to a remote location like an island as to where to locate exceptional service. Besides time-saving reasons, the benefits of hiring a concierge service are numerous and can greatly enhance your lifestyle as there are a myriad of key advantages from Concierge services prioritize reliability and maintain a network of trained professionals and specialized contacts in various industries. This ensures that tasks are handled efficiently and with a high level of professionalism, giving you peace of mind. They can often provide exclusive privileges and complimentary benefits since they often have exclusive privileges and complimentary benefits for their clients. This could include exclusive access to VIP tickets or some sold-out events. Also, in a pinch they can be of emergency assistance for lost baggage or missed flights or other unexpected emergencies that could arise. Concierge services make your life easier and also get the job done to your total satisfaction. Concierge services save time, help with reliability, offer exclusive privileges and complimentary benefits, exclusive access and in some cases emergency services. Overall, hiring a concierge service offers convenience, efficiency, and access to a wide range of services and benefits, ultimately enhancing your lifestyle and providing you with a higher level of personalized assistance.

###### Photo Credit: Courier at Pampr

I highly enjoyed watching the most recent Nantucket Pitch contest and thought everyone’s ideas were pretty inventive and neat. One of the highlighted groups was a concierge service group known as “Pampr,” where the CEO made his 5-minute pitch/presentation. Brady Wilson, co-founder of Pampr, emphasized their commitment to providing effortless and personalized services for vacationers and homeowners on Nantucket. He mentioned, “At Pampr, we strive to make your Nantucket vacation experience as effortless and personalized as possible.” For rental tenants, they offer a convenient Pre-Arrival provisioning service that allows customization of grocery delivery or selection from pre-arranged grocery bundles. This ensures that all essential items are ready upon arrival. Pampr also offers additional services, including luggage holds on the day of arrival, private chef reservations, and last-minute requests for events. For homeowners, Pampr provides on-demand access to trusted service providers for various needs, from simple errands to finding vetted cleaning teams. By sharing the Pampr experience with others, both renters and homeowners can help their friends, clients, and family members enjoy a seamless and personalized vacation on Nantucket, saving valuable time in the process.

###### Photo Credit: Mary Elizabeth Goode, CEO Nantucket Magic

Nantucket Magic Services was happy to share the information about their services and told us about their most commonly requested services, which fall into a range of packages as follows: Pre-Arrival Amenities, From Point A to Point B, Accommodations,Excursions, Wellness Experiences, Dining Experiences, Relocation Concierge, and Parties and Events. They offer a variety of packages ranging from long weekends to full seasonal relocation to ad-hoc errands and at home events and parties. We will be happy to work with you to determine which package makes sense for you. They have a lovely way of presenting their packages listed on their website for further details. Plus, they are open to customizing something that could work for a client’s unique needs. Annie Clouden, Director of Brand Communications from Nantucket Magic is different from our competitors because of our stellar customer service, local presence on the island, insider knowledge of resources on Nantucket, and the ability to partner with local businesses to create bespoke experiences completely unique for our clients. CEO + Founder Mary Goode grew up living on Nantucket year-round and prides herself in giving back to the community that she grew up in, and following in her father’s entrepreneurial footsteps in the local island economy. Our niche is truly all-encompassing service – we are proud to partner with clients on all aspects of their vacation from planning stages all the way through leaving the island. When customers are deciding whether our concierge service is right for them, we encourage them to think about whether they need someone who is on the island and knows the community like the back of their hand, whether they want high-touch, full-service experiences, and how personal they want the transaction to be. We strive to go above and beyond for our clients day in and day out but to offer a specific example, we would mention last summer when we worked with one of our clients to plan a beach wedding with less than three weeks notice. From rushed orders with our vendors on island to last-minute large catering orders made possible by our relationships with businesses on the island, no detail went unnoticed. We were proud to bring to life a final event that both the couple and their families were extremely happy with.

###### Photo Credit: Nantucket Magic

There are some good valuable resources online to find out what are good questions to ask when deciding on a concierge service and some key questions to consider are asking them about what makes them stand out from other resources, why would one most wish to hire them and mainly what have they done to go above and beyond?

RESOURCES:

What are good questions to ask when deciding on a concierge service? https://www.indeed.com/career-advice/interviewing/concierge-interview-questions

Nantucket Magic: https://www.nantucketmagic.com/?gclid=Cj0KCQjw7aqkBhDPARIsAKGa0oI0cD6mWgwXQC-N5UdCf_Dl22IbhJCauS4v3L26izvhoagYl66N-sQaAqdlEALw_wcB

Pampr: To refer Pampr to your network, share your personalized discount code by clicking here: https://www.pampr.com/refer-pampr